Ordering Questions

Q: How long will it take to get my Thermologic gear?
A: Expect your order to take 1-2 business days to be processed and shipped. Because of the package size, all of our products are shipped UPS Ground service, and you should expect it to take between 3 to 5 business days shipping time depending on your location. So a total of 5-7 business days from the date of your order.

Q: What methods of payment do you accept?
A: We accept Visa, MasterCard, American Express and Discover cards processed through our secure PayPal payment gateway. Sorry, we are unable to accept cash, checks or credit vouchers.

Q: How do I track my order?
A: Once your order leaves our warehouse, we will email you a confirmation and a link to track your order through the web site.

Q: Can I return a product I order from Thermologic?
A: Yes. Thermologic products that are unused and in their original packaging with all tags attached are returnable or exchangeable. See our returns policy for specific return details.

Q: How do I know what size I need?
A: Good question. Thermologic Gear is produced in standard men's sizes. Please refer to our size chart for specific size measurements.